Policies

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ABOUT US

Welcome to Family Tradition Tattoo.

We're a professional tattoo studio based in Portland, Oregon. In addition to custom tattooing, we create original artwork, apparel, and merchandise inspired by tattoo culture.

Our online store features high-quality products that are printed and made to order. By producing items only after they're purchased, we reduce waste while ensuring each order is created specifically for the customer.

Our goal is simple: create products we're proud to wear and own while supporting independent artists and small business.

Thank you for supporting Family Tradition Tattoo.

Business Information

Family Tradition Tattoo
1214 NW 21st Ave
Portland, OR 97209
United States

Email: collincsmith@gmail.com

Phone: (503) 893-2689

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CONTACT US

We're here to help.

If you have questions about an order, shipping, returns, or our products, please contact us.

Family Tradition Tattoo

1214 NW 21st Ave
Portland, OR 97209
United States

Email: collincsmith@gmail.com

Phone: (503) 893-2689

We aim to respond to all inquiries within 1–2 business days.

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SHIPPING POLICY

Last Updated: July 15, 2026

Order Processing

All products are made to order after your purchase is placed.

Please allow approximately 2–5 business days for production before your order ships.

Production times may increase during holidays or periods of high demand.

Shipping Times

Estimated shipping times after production:

• United States: 3–7 business days

• Canada: 5–10 business days

• International: 7–20 business days

These are estimates only and are not guaranteed.

Shipping Confirmation

Once your order ships, you'll receive a confirmation email with tracking information if available.

Multiple Shipments

Orders containing multiple products may arrive in separate packages depending on where they are produced.

Customs & Import Fees

International customers are responsible for any customs duties, taxes, or import fees charged by their country.

Incorrect Shipping Address

Please verify your shipping address before completing your purchase.

If an incorrect address is provided and the package is returned, additional shipping charges may apply to resend the order.

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RETURN & REFUND POLICY

Last Updated: July 15, 2026

Returns

Because every product is made specifically for your order, we generally do not accept returns or exchanges due to:

• Ordering the wrong size

• Changing your mind

• Buyer's remorse

• Custom or personalized products

Please review sizing information carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, contact us within 30 days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photographs showing the problem

If the issue is confirmed, we'll replace the item or issue a refund at no additional cost.

Lost Packages

If your package is lost during shipping, contact us within 30 days of the estimated delivery date so we can investigate and assist with a replacement or refund when appropriate.

Refund Processing

Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.

Contact

Questions about returns or refunds?

Email: collincsmith@gmail.com

Phone: (503) 893-2689

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PRIVACY POLICY

Last Updated: July 15, 2026

Family Tradition Tattoo respects your privacy.

Information We Collect

When you make a purchase or contact us, we may collect:

• Name

• Billing address

• Shipping address

• Email address

• Phone number (if provided)

• Payment information (processed securely by third-party payment providers)

How We Use Your Information

Your information is used to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and customer experience

• Comply with legal obligations

Payment Security

Payments are securely processed through trusted third-party payment processors. We do not store your credit card information.

Order Fulfillment

Products are manufactured and shipped through our print-on-demand fulfillment partner. Information necessary to fulfill your order is shared only for that purpose.

Cookies

Our website may use cookies and analytics tools to improve functionality, remember preferences, and understand website traffic.

You may disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information.

Contact

Questions about this Privacy Policy?

Family Tradition Tattoo

1214 NW 21st Ave

Portland, OR 97209

Email: collincsmith@gmail.com

Phone: (503) 893-2689

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TERMS OF SERVICE

Last Updated: July 15, 2026

By using this website or placing an order with Family Tradition Tattoo, you agree to these Terms of Service.

Products

All products are subject to availability.

We reserve the right to modify, discontinue, or update products at any time without prior notice.

Pricing

Prices are listed in U.S. Dollars.

Prices and promotions may change without notice.

Orders

We reserve the right to refuse, cancel, or limit any order due to suspected fraud, pricing errors, product availability, or other legitimate business reasons.

Product Images

We strive to display products accurately. Actual colors may vary slightly due to monitor settings and printing processes.

Shipping

Shipping estimates are approximate and not guaranteed.

Carrier delays are outside our control.

Returns

Returns and refunds are governed by our Return & Refund Policy.

Intellectual Property

All artwork, logos, graphics, photographs, designs, and website content are the property of Family Tradition Tattoo and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

Family Tradition Tattoo is not liable for indirect, incidental, or consequential damages resulting from the use of our website or products to the fullest extent permitted by law.

Governing Law

These Terms shall be governed by the laws of the State of Oregon and the United States.

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DIGITAL PRODUCT POLICY

Last Updated: July 15, 2026

This policy applies only to downloadable digital products sold through Family Tradition Tattoo.

Delivery

Digital products are delivered electronically after payment is successfully completed.

Delivery instructions will be provided at checkout or sent by email.

Refunds

Due to the nature of digital products, all sales are final.

Once access has been provided or files have been downloaded, refunds, returns, and exchanges cannot be offered except where required by law.

License

Unless otherwise stated, digital products are licensed for personal use only.

You may not:

• Redistribute files

• Sell or resell files

• Share download links

• Upload files to other websites

• Claim the artwork as your own

Copyright

All digital artwork remains the intellectual property of Family Tradition Tattoo.

Purchasing a digital product grants a limited personal-use license and does not transfer ownership or copyright.

Technical Support

If you experience problems downloading or accessing your purchase, contact us and we'll help resolve the issue.

Email: collincsmith@gmail.com

Phone: (503) 893-2689

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